At www.thesilkytouch.co.in, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent.
For the same reason we offer our customer a 7 days replacement in case of manufacturing defect. This replacement is subjected to the condition that the customer has to:
1) Have a small video of the opening of the parcel.
2) Intimate about the defect within 24 hours of receiving the parcel with a small video displaying the defect.
However, if you can’t find the information you’re looking for - please don’t hesitate to contact us today!